I'm a technical writer with a background in broadcasting. My work includes technical writing, technology journalism, and multimedia content production for broadcast and online distribution.
Delivered documentation written for an audience of enterprise-level developers and engineers. Created and maintained REST and GraphQL API documentation for multiple products and detailed tutorials to assist customers with implementing our software into their enterprise’s marketing, customer service, and community solutions.
During my time as Lead, we reduced our project completion time by 80% in a single quarter. We also implemented sweeping change management to enable us to reduce our team size by 75% while maintaining our increased productivity.
Created a developer's portal documenting next-generation ledger software featuring over 500 API endpoints, user flows, and dozens of use cases for an audience of software engineers working with many of the largest banking, payments, and financial technology companies, worldwide.
Routinely worked with clients and teams located throughout North America, Asia Pacific, South America, and the Europe to build general and customized documentation catering to the individual needs of our clients.
Developed and led in the creation of a new method of publishing technical documentation utilized by engineers throughout Home Depot. Wrote documentation for nearly a dozen high-demand projects serving millions of customers throughout the United States.
Wrote more than 500,000 lines of detailed technical documentation for over 200 individual software products. Created primary written resource material for two award-winning open source projects with tens of thousands of users worldwide.
Reported on news events and stories related to the world of wearable technology and the Internet of Things. Interviewed CEOs and thought leaders in order to provide an informative insight into the latest trends and happenings within the technology industry.
I'm a huge technology geek and I enjoy assembling computers, 3D printing, trying out new software, PC gaming, and finding new ways to use older systems. When I'm not geeking out about gadgets, I'm usually watching or reading about history, or absorbing science fiction.
I'm also happy to spend countless hours discussing some of my favorite fiction: