Ryan Pierson - Lead Technical Writer

About Me

Lead Technical Writer with 14 years of experience scaling documentation for enterprise SaaS and developer tools. Expert in transforming complex API/SDK concepts into high-impact docs-as-code solutions.

My Expertise

AI & SaaS Documentation

Developing AI-inclusive content workflows and high-impact docs-as-code solutions

API & SDK Docs

REST, GraphQL, JSON, HTML/CSS, Swagger/OpenAPI documentation

Leadership & Strategy

Leading cross-functional teams in agile environments and strategic content planning

Quick Stats

20+

Documentation Portals

1,000+

API Endpoints Documented

2k+

Articles Published

14+

Years Experience

Professional Experience

Senior Technical Writer

Sept 2025 - Current

Apex Fintech Solutions

Developed an AI-powered agent for style adherence and proofreading.
Contributes to comprehensive corporate style guide development.
Authors documentation for development teams, agents, and project managers.

Lead Technical Writer

Mar 2020 - Aug 2025

Khoros, LLC

Owned and authored high-impact content including REST/GraphQL API docs.
Slashed project completion time by 80% through agile methodologies.
Led and mentored a team of 4 technical writers ensuring 100% on-time delivery.

Technical Writer

May 2019 - Feb 2020

Episode Six

Documented over 500 API endpoints for financial software.
Ensured global compliance (GDPR, PCI-DSS) with comprehensive security docs.

Documentation Engineer

June 2018 - April 2019

Kforce, Inc.

Modernized internal knowledge sharing by architecting a web-based publishing pipeline.
Reduced update latency and increased accessibility for 1,000+ engineers.